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Terms of Service

IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW.

Thank you for visiting MailPay.io.

These Terms and Conditions (“Terms”) are a binding legal agreement between you and MailPay.io (“MailPay.io,” “we,” or “us”) and you should carefully read these Terms before using our Website. We are willing to provide you with access to our Website only on the condition that you accept all of the terms and conditions contained herein. By accessing or using our Website, you agree to be bound by these Terms without change. If you are using this Website on behalf of a company or organization, such company or organization will also be considered a party to this Agreement.

We maintain other terms and policies that supplement these Terms, such as our Privacy Policy (“Supplemental Agreements”) and any posted guidelines or rules applicable to our products or services. All such terms, policies, guidelines, and rules are incorporated by reference into these Terms. Where a conflict exists between these Terms and any Supplemental Agreement, the provisions of the applicable Supplemental Agreement shall control.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS OR OUR PRIVACY POLICY, DO NOT ACCESS THE WEBSITE OR ANY SERVICES OR INFORMATION PROVIDED ON OR THROUGH THE WEBSITE.

If you are under the age of 18, you may not use this Website. The Website and its offered products and services are accessible only to individuals who are at least eighteen (18) years of age and can enter legally binding contracts. MailPay.io, in its sole and absolute discretion, reserves the right to deny access or services at any time and for any reason. By using this Website, you certify that you are eighteen (18) years old and agree to provide only correct, accurate, current, and complete information.


THE WEBSITE

For purposes of these Terms, “Website” means any MailPay.io website, application, software, program, platform, tool, digital channel and/or the Content (defined below), together with and including all of the hardware, software, code, interfaces and connectivity used to operate and maintain the same.


LIMITED USE

Subject to these Terms, MailPay.io grants you a limited, revocable, non-transferable license to use the Website in accordance with these Terms. You may use the Website only in its intended manner for legitimate purposes and shall not copy, reproduce, distribute, publish, modify, create derivative works from, or exploit any part of the Website without prior written permission from MailPay.io.


ADDITIONAL RESTRICTIONS

You shall not use the Website for any purpose that is unlawful or prohibited by these Terms. You shall not use the Website in any manner that could damage, disable, overburden, or impair MailPay.io servers or any network connected to them, or interfere with other users’ access.

You shall not attempt to gain unauthorized access to the Website, systems, or accounts through hacking, password mining, scraping, or similar methods.

You may not:
 • Resell or commercially exploit any portion of the Website without authorization
 • Use automated systems such as robots, spiders, scrapers, or crawlers to access or copy Website data
 • Collect email addresses or personal data of other users
 • Transmit malicious code including viruses, worms, or harmful software
 • Post or transmit unlawful, defamatory, fraudulent, obscene, or infringing content

You are responsible for compliance with all applicable laws and regulations in your jurisdiction.


PLATFORM SERVICES

MailPay.io provides tools, infrastructure, and services designed to help businesses monetize inactive or legacy email data segments and related marketing assets. The specific scope of services may vary depending on agreements between MailPay.io and the client.

MailPay.io does not guarantee revenue outcomes, advertising performance, or financial results from the use of the platform or services.


PAYMENTS AND BILLING

If you purchase services from MailPay.io, you agree to pay all fees specified in your service agreement or invoice.

Payments may be processed via credit card, debit card, bank transfer, or other payment methods made available by MailPay.io. Your electronic authorization permits MailPay.io to charge the agreed amount for services rendered.

All purchases are subject to these Terms.


CONSENT TO RECEIVE COMMUNICATIONS

By submitting your contact information on the Website, you agree that MailPay.io and its partners may contact you regarding services, updates, offers, or related marketing communications.

You may opt out of marketing communications at any time.


SERVICE CANCELLATION AND REFUND POLICY

If you purchase services from MailPay.io, the terms governing cancellation and refunds will be specified in your service agreement.

Unless otherwise stated in a signed agreement:
 • Requests for cancellation must be submitted in writing to support@mailpay.io
 • Refund eligibility, if any, will be determined based on the stage of work completed
 • MailPay.io reserves the right to review refund requests on a case-by-case basis



USER DATA RESPONSIBILITY

You are solely responsible for any information, data, email lists, subscriber records, or other materials you upload, transmit, or provide through the Website or in connection with MailPay.io services.

You represent and warrant that you have all necessary rights, permissions, and legal authority to provide such information and to authorize its use in connection with the services. You further represent that your collection and use of such data complies with all applicable laws and regulations.

MailPay.io shall not be responsible for any claims, damages, or liabilities arising from such data.


PRODUCT AND SERVICE DESCRIPTIONS

MailPay.io attempts to ensure all descriptions and information on the Website are accurate. However, MailPay.io does not warrant that descriptions or other Website content are accurate, complete, reliable, or error-free.


DISCLAIMER OF WARRANTIES

THE WEBSITE, ITS CONTENT, AND ANY SERVICES PROVIDED BY MAILPAY.IO ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

MAILPAY.IO DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO WARRANTIES OF:
 • MERCHANTABILITY
 • FITNESS FOR A PARTICULAR PURPOSE
 • NON-INFRINGEMENT

MAILPAY.IO DOES NOT WARRANT THAT:
 • THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED
 • DEFECTS WILL BE CORRECTED
 • THE WEBSITE IS FREE FROM VIRUSES OR HARMFUL COMPONENTS
 • USE OF THE PLATFORM WILL RESULT IN ANY SPECIFIC BUSINESS OR FINANCIAL OUTCOME


LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAILPAY.IO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
 • LOSS OF PROFITS
 • LOSS OF DATA
 • BUSINESS INTERRUPTION
 • LOSS OF GOODWILL

If liability is found, MailPay.io’s maximum liability shall not exceed the total amount paid by you to MailPay.io for services within the preceding twelve (12) months.


NO GUARANTEE OF RESULTS

MailPay.io provides tools, infrastructure, and services designed to assist businesses in managing and monetizing marketing data, including inactive or legacy audiences. While our services may help clients identify potential opportunities for revenue generation or marketing optimization, MailPay.io does not guarantee any specific results, revenue, financial outcome, or business performance.

Any examples of potential results, performance metrics, case studies, estimates, projections, or statements regarding possible revenue or performance are provided for informational purposes only and should not be interpreted as guarantees of future results.

Actual outcomes will vary depending on numerous factors beyond MailPay.io’s control, such as age of the data, niche, ESP, location, market conditions, and source of the data provided. 

COPYRIGHT AND TRADEMARKS

All trademarks, logos, service marks, and content appearing on the Website are the property of MailPay.io or their respective owners.

The Website may contain text, graphics, images, software, and other materials (“Content”) protected by copyright and intellectual property laws. Unauthorized reproduction, distribution, or use of any Content is prohibited.


COPYRIGHT INFRINGEMENT CLAIMS

If you believe that your copyrighted work has been used in a manner that constitutes copyright infringement, please notify MailPay.io at:

support@mailpay.io


INDEMNIFICATION

You agree to indemnify and hold harmless MailPay.io, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:
 • Your use of the Website or services
 • Your violation of these Terms
 • Your violation of any law or third-party rights


THIRD-PARTY WEBSITES

The Website may contain links to third-party websites. MailPay.io does not control or endorse these websites and is not responsible for their content, policies, or practices.


CHANGES OR ACCESS RESTRICTIONS

MailPay.io reserves the right to modify, suspend, or discontinue the Website or services at any time without prior notice.


RELATIONSHIP

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and MailPay.io.


DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER

You and MailPay.io agree to resolve any dispute through binding arbitration rather than court proceedings, except where prohibited by law.

Before initiating arbitration, both parties agree to attempt good-faith resolution by contacting:

support@mailpay.io

If a dispute cannot be resolved within 30 days, either party may initiate arbitration.

Arbitration shall be conducted on an individual basis only. Class actions and class arbitration are prohibited.


GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates and the Emirate of Dubai, without regard to conflict-of-law principles.


TERMINATION

MailPay.io may terminate or suspend your access to the Website or services at any time if you violate these Terms.

Upon termination, your right to use the Website will immediately cease.


MODIFICATION

MailPay.io may modify these Terms at any time. Updated Terms will be posted on the Website with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.


SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


ENTIRE AGREEMENT

These Terms, along with any incorporated policies such as the Privacy Policy, constitute the entire agreement between you and MailPay.io regarding the Website and services.


CONTACT US

If you have questions regarding these Terms, contact:

MailPay.io
support@mailpay.io


MailPay.io is a specialized email monetization infrastructure provider for brands with inactive subscriber databases. Through secure data handling, separate sending environments, and fully managed campaign execution, we enable scalable, transparent revenue generation without risk to primary domains or sender reputation.

Connect With Us:

📧 Email: support@mailpay.io 

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We Monetize Your Inactive Subscribers. You Get Paid.

Unlock revenue from dormant email data with zero impact on your brand or sender reputation. Securely connect your ESP or upload dormant data — we handle the rest.

  • Zero upfront cost
  • Transparent 50/50 revenue split
  • Fully managed, fully tracked
  • ​No impact on your brand or primary sending domain
  • ​All data remains yours — never sold or exported
  • ​Remove your data from the MailPay.io system at any time

Connect or Upload Email/SMS Data

Securely connect your ESP with our API or upload inactive subscriber data manually to the secure MailPay.io Vault.

We Monetize Automatically

MailPay runs targeted email campaigns with separate sending infrastructure featuring offers aligned with your audience.

We Monetize Automatically

Our performance is fully tracked in your MailPay dashboard, and revenue is split transparently on a 50/50 basis.

Inactive Subscribers Collecting Dust?

Don't Risk Your Sending Reputation To Email Them. Let Mailpay Monetizes Your Old, Inactive Subscribers — With Zero Brand Risk

You share data, we mail it. Get paid rev share from our 100% separate sending infrastructure and offers.

MailPay.io operates entirely on its own separate sending infrastructure — never from your primary domain, IPs, brand name, or ESP. Your core email program remains completely untouched.

Email campaigns are delivered through MailPay’s infrastructure using carefully matched partner offers aligned with your audience profile. We do not send unrelated promotions, nor do we leverage your brand identity in any way.

We isolate and monetize only inactive subscribers that would negatively impact your sender reputation if emailed directly from your primary domain. Your engaged audience is never included, and your primary campaigns, automations, and revenue engine remain fully protected. 

Our team of email marketing experts will unlock this new revenue channel for you with our secure MailPay.io data sharing platform and done-for-you process.