INSTRUCTIONS
MailPay.io (“MailPay.io”) needs to gather and use certain information about individuals. This information can include customers, suppliers, business contacts, employees, and other people the organization has a relationship with or may need to contact. This policy describes how this personal data must be collected, handled, and stored to meet the company’s data protection standards and to comply with applicable law.
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WHY THIS POLICY EXISTS
This data protection policy ensures MailPay.io:
• Complies with data protection law and follows good practice
• Protects the rights of staff, customers, and partners
• Is transparent about how it stores and processes individuals’ personal data
• Protects itself from the risk of a data breach
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THE GENERAL DATA PROTECTION REGULATION
The EU General Data Protection Regulation (“GDPR”) replaced Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, protect EU citizens’ data privacy, and reshape the way organizations across the world approach data privacy.
The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying regulation within the EU.
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WHAT IS “PERSONAL DATA”?
“Personal data” means any information relating to a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more factors specific to that person’s physical, physiological, genetic, mental, economic, cultural, or social identity.
In many cases, online identifiers including IP addresses, cookies, and similar technologies may be regarded as personal data if they can be linked back to a data subject without undue effort.
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1. Information Collection and Tracking
1.1 When you visit our website
You may visit our website (mailpay.io) without directly providing personal information.
MailPay.io may use cookies, analytics tools, and similar technologies to improve our services, enhance user experience, and analyze how our Website is used. Aside from approximate location information derived from IP address, the information collected is generally limited to browser type, device information, language, pages visited, and related traffic data.
The information collected is used to provide an overview of how people access and use the MailPay.io website. It is not used for any unrelated purpose.
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2. When you contact us
While you may use our Website without providing personal information, once you contact us through the MailPay.io Website, MailPay.io may collect information about you.
The information you submit, such as your name, email address, company name, and any other information you provide, may be processed and stored so that we can contact you, respond to your request, and provide access to our services.
MailPay.io may also collect information submitted in connection with demos, onboarding, support inquiries, commercial discussions, or service-related requests.
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2.1 Recruitment
If you apply for a role with MailPay.io, we may collect, process, and store the information you submit for recruitment-related purposes, such as evaluating your application and contacting you. MailPay.io may also retain your information for a reasonable period for the purpose of considering you for future opportunities.
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3. Social Media Plug-ins
Our Website may feature plug-ins or links for sharing content or following our social media pages.
Being on our Website does not automatically result in sharing data with social media networks. These features generally remain inactive unless clicked. Once clicked, you may be redirected to the relevant social media platform, which is governed by its own privacy policy and terms.
We encourage you to review the privacy policies of any third-party social media platforms you use.
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4. Information Security
When MailPay.io collects information about you, we take reasonable steps to protect it from unauthorized access, loss, manipulation, falsification, destruction, or unauthorized disclosure.
This is done through appropriate technical and organizational measures designed to safeguard personal data.
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5. Data Sharing
We may share your personal information with third parties for the purpose of providing services to you, operating our business, or complying with legal obligations.
These third parties may include:
• service providers and vendors
• professional advisors
• companies within our group or under common control
• legal, regulatory, or governmental authorities where required by law
All third-party service providers are expected to take appropriate security measures to protect your personal information and may process personal data only for specified purposes and in accordance with our instructions.
We do not permit third-party service providers to use your personal data for their own purposes except where you separately engage with them or where permitted by law.
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5.1 Where We Might Send Your Data (Geographically)
MailPay.io may process and store data in the United Arab Emirates, the European Economic Area (EEA), the United States, and other jurisdictions where our service providers or infrastructure may be located.
Where personal data is transferred outside of the EEA, we will take reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable law.
We will only transfer personal data outside the EEA where one or more of the following conditions applies:
• the transfer is made with your explicit consent
• the transfer is necessary for the performance of an agreement between you and us
• the transfer is necessary for important reasons of public interest
• the transfer is necessary for the establishment, exercise, or defense of legal claims
• the transfer is necessary to protect your vital interests or those of another person where you are physically or legally incapable of giving consent
• other lawful transfer mechanisms or safeguards apply under applicable law
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6. Access to Information
You have the right to request access to the personal data we hold about you.
You may do this by contacting us at:
support@mailpay.io
We may ask you to verify your identity before responding to your request. Subject to applicable law, we will provide a copy of your data in an electronic format unless you request otherwise.
For repetitive, excessive, or manifestly unfounded requests, we may charge a reasonable administrative fee where permitted by law.
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7. Information Correction & Deletion
If you believe that the information we hold about you is inaccurate or incomplete, you may contact us so that we can correct or update it.
You may also request deletion of personal data that is no longer necessary for the purposes for which it was collected, subject to legal, regulatory, contractual, or legitimate business retention requirements.
If you have any questions about personal data held by MailPay.io, you may contact us at:
support@mailpay.io
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8. When this Privacy Policy applies
This GDPR notice applies to services offered by MailPay.io directly through our Website.
Our Website may contain links to other websites. Once you leave our Website or are redirected to a third-party site, this policy no longer applies.
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9. Changes
We reserve the right to amend this GDPR notice from time to time.
We regularly review our privacy and data handling practices and may update this notice to reflect changes in law, technology, or our operations. Any updates will be made available on this Website.
MailPay.io will not materially reduce your rights under this policy without appropriate notice where required by law.
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10. To Sum Up
In accordance with applicable law, we only collect a limited amount of information about you that is reasonably necessary for operating, improving, and securing our services.
We do not use your personal data for unrelated purposes, and we do not permit third parties to use your personal data for their own purposes except as permitted by law or as necessary to provide requested services.
We take reasonable steps to protect your information, store it securely, and delete it when it is no longer necessary, subject to legal or business retention obligations.
We regularly review our privacy practices in order to improve them and better protect your personal data.
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11. You can contact us at any time to:
• Request access to information that MailPay.io holds about you
• Correct any information that MailPay.io holds about you
• Request deletion of any non-contractual personal information that MailPay.io holds about you
• Ask questions about MailPay.io’s collection, storage, or processing of personal data
Please contact:
support@mailpay.io
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GLOSSARY OF TERMS
Cookies
Cookies are small files or pieces of data stored on your computer or other device that may be tied to information about your use of our Website, including certain third-party services and features offered through it.
Device
A device is any tool you use to access our Website, such as a smartphone, tablet, laptop, or desktop computer.
IP Address
An Internet Protocol (IP) address is a number associated with your device. It may be used to estimate the location of your device, generally within a broad geographic area, and helps internet systems function and communicate properly.
Personal Information
Personal information is information that can identify you directly or indirectly. This may include your name, email address, contact details, company information, or other information that can reasonably be linked back to you.
